Статус мережі Новини та інформація

We're aware of and are investigating an outage affecting our Royal 2 web server. 

Update: 

We've confirmed that our services are being subject to a large scale distributed denial of service attack, otherwise known as a DDoS. 

The attack is affecting more than just DoRoyal, but rather our entire datacenter as a whole. Due to the severity of this attack, we are working with the datacenter, and forwarding what we know from our end to them, which they may in turn forward to the relevant authorities.

Update 2: 

Statement from datacenter, posted June 7th. 

At 1903 Central time today, a criminal identifying themselves as Aurelian Swarm using Atomicmail.io email confessed their intent to flood our customers with traffic (a relatively low intelligence attack called a DDoS).

At 1930, the flood began.  The attack is distributed widely among all IPs in our network, and we're working with our carriers and law enforcement to mitigate but we do not have an ETA at this time.

Your equipment, and your data, is safe.  There has been no breach, and power and cooling are working fine.  Our networking infrastructure is operating as designed.

You may experience disruption of service until the criminal is taken into custody.  Their attack has affected our law enforcement customers as well so that should help speed up the response.

Thank you for your patience, and your understanding.

We are aware of and are actively investigating an outage affecting our Royal 2 web server. 

Update: Potential DDoS. More updates to follow. 

The emails are legitimate, and were caused by our integration with our new WordPress Manager. WHMCS needs to basically communicate with your account to be able to manage and provision WP instances.

The emails weren't supposed to be sent though, as they should have been silently created. We're going to be disabling system notifications until we can get this problem fully resolved. 

We are aware of and investigating an outage affecting our Royal 2 server. 

The server failed to properly recover from a reboot. Problem was fixed on-premises. 

We're aware of and are investigating a service level disruption. 

UPDATE: We are forcing the migration process, and switching DNS over to the new server. Errors or network timeouts may occur. Additionally, data loss may occur, though we'll do what we can to restore missing data within the next 24-48 hours. 

We are migrating our Royal 2 server to a new server and datacenter, as outlined here -https://doroyal.com/2025/08/10/moving-datacenters-royal-2-upgrade/

If you're using our name servers, no downtime is expected. Total duration of migration is expected to take up to 48 hours.

We're investigating an outage affecting our Royal 2 server. 

Problem resolved. 

Cause: broken ethernet cable. 

We're investigating unusually high load on our DoRoyal da1785 server, which powers the DoRoyal storefront, website, and other core client services. 

We're seeing an increase in 503 errors. 

We're actively investigating an increase in 503 errors occurring on our Royal 2 server. 

We're making additional changes to our database server at 4:00 AM Eastern (Toronto time)

Up to 30 minutes of downtime is expected. 

We're upgrading MariaDB to version 11.4. This may cause some incompatibilities with some older scripts and services. Shouldn't break much, but if it does, feel free to reach out and we'll see if we can assist.

The update has completed. 

We will be restarting the Royal 2 server to apply a kernel update. 

Downtime is expected to last no more than 15 minutes. 

We're receiving reports of a potential outage affecting OX App Suite. We've reached out with OX directly and hope to have this resolved as soon as possible. 

We are experiencing issues provisioning new DirectAdmin account. 

Cause: A recent DirectAdmin update broke account provisioning between WHMCS and DirectAdmin. 

We're working with the DirectAdmin developers to get this fixed as soon as possible. 

The Royal 2 server is experiencing a suspected denial-of-service (DoS) attack, primarily affecting its database operations. Intermittent downtimes are expected until this issue has been resolved. 

We are currently experiencing an unknown outage. 

We're seeing reports of intermittent connectivity issues on our Royal 2 server. 

We're investigating the outage and hope to have things restored shortly. 

We are currently experiencing a high number of tickets, and are replying to every ticket on a first come first serve basis. 

To try and ensure ongoing stability, we will be taking the server down tonight starting at around 4 AM Eastern (Toronto time)

Downtime of up to two hours is expected while we migrate our database server over to a separate drive. 

We're aware of and are investigating an issue preventing the creation of databases, forwarders, and domains, affecting multiple accounts across all of our hosting packages. 

The issue has been resolved. 

We are aware of and are actively investigating a service outage. 

We are currently updating the MariaDB installation on this server. 

We’re having issues with our Portal, preventing us from replying to tickets. WHMCS recently updated, and we didn’t figure out that an issue even existed until just recently. 

From our end, our responses to tickets are going through just fine. It isn’t until we log out and back in that we see that things failed to go through. 

We’re working on getting this fixed as soon as possible. If you have a ticket open and active, we’ll respond to you as soon as we are actually able to do so.

Update: It appears as though our Jester AI department still works just fine. Beyond that, we're also actively replying over on our Discord, so if you need immediate assistance, Discord may be the best option. 

We're working with our development team to get WHMCS back in a stable and fully working condition. There's a new update to the panel that we plan to apply shortly. Hopefully this fixes everything, and we can actually reply to our customers again! 

Stay tuned. 

Update 2: We're still encountering issues with our ticketing system. Things are mostly fixed, but we're now trying to play catchup with all of the currently open tickets. 

Discord: https://discord.doroyal.com 

We are currently rebooting our Royal 2 web server. 

Joe's Datacenter is currently experiencing a power outage, and are running on generator backup power. 

No disruption to service is expected. 

The Royal 2 server is currently experiencing abnormally high load, resulting in an outage. 

We're doing what we can to mitigate this as soon as possible. 

UPDATE: We've swapped to a different email provider, which should hopefully fix most of the issues we've been experiencing. 

We are currently aware of and are investigating issues related to our storefront and our mail server. Email delivery may operate at a severe delay until these issues have been resolved. 

UPDATE: Fix applied, investigating. 

Little late to report this, but we're experiencing a DNS outage right now. 

The power outage at Joe's Datacenter ended up killing one of the hard drives in our server. They were unable to restore the failed drive. We will be installing a new SSD into the server, and will be performing a full system restore from our offsite backups.

Current Restoration Status

Hardware Verification (done)

Operating System & Software Installation (done)
(note: you may receive a notification that your website is back online. You can safely ignore this, at least as of now. The data is still being restored)

Restoring User Accounts (ongoing)

Latest And Most Up To Date Information Available On Our Discord

https://discord.doroyal.com 

We're currently experiencing a backlog of support tickets due to the DDoS related outages. This has caused a delay in our support services.

Issue: The Royal 2 web server is experiencing temporary and intermittent connectivity issues resulting in short outages lasting between one and three minutes. 

Cause: Distributed Denial of Service attack. (DDoS)

Fix:  Pending

Status: Mitigating

We are currently experiencing an issue with our technical support system. If you need immediate assistance, you can get faster support through our Discord server. 

We expect this delay to last for a few extra days. 

We are currently experiencing a higher than usual number of support tickets. We're responding to everything we can in a first come, first serve order. 

Sorry for the delays, and inconvenience. 

Update: We are still experiencing more tickets than usual, and there's a bit of a backlog as a result. We're still trying to get to everyone on a first come, first serve basis. 

We need to take our database server offline to apply some critical patches. While static PHP and HTML sites may still continue to work, anything that is reliant on a database will be taken down and will result in errors until everything has been patched.

We are aware of and are actively trying to resolve an outage affecting our Domain Name System. 

If your website is offline, you should be able to bring it back online yourself by simply switching over to a third party DNS manager, such as Cloudflare. Rest assured, your website itself is still functioning fine, but the DNS is simply unable to direct traffic to it. Changing your DNS / name servers is the easiest way to resolve this. 

We have a team working around the clock to get everything back online as soon as possible. 

Current Restoration Time: TBD

For the latest news and information, please be sure to join our Discord server by going to https://discord.doroyal.com/

We're currently experiencing a mid-level DDOS attack on our Royal 2 server. 

UPDATE: Follow this situation over on our Discord. 

https://discord.doroyal.com/

UPDATE 2: Most of our network is back online, with only our DNS still remaining down. We're working to get this restored as soon as possible. 

UPDATE 3: We had to perform a full system restore due to a hardware failure also occurring as a direct cause of this DDOS attack. 

You can find the latest information from Announcements channel on our Discord server. 

UPDATE 4: 

Updated Status and Road Map.

1. Perform Hardware Diagnostics (done, took 5 hours)

2. Reinstall Operating System (done, took two hours)

3. Reinstall Cloudlinux and Jetbackup. (done)

4. Recreate Hosting Packages (done)

5. Restore User Accounts (ongoing, 95% done)

6. Reinstall and Configure All Software Licenses and Services, such as Jetbackup, SitePad, Softaculous, etc.

Current Issues

Due to a bug with our backup software, the remaining 5% of user accounts are so-far unable to be restored using our automated systems. As a result, we will be manually restoring each and every single account by hand. While we expect for this process to be finalized within the next 48 hours, we can't offer an exact ETA at this time. 

Support Tickets

If you have an active support ticket, be aware that we are still very, very slow in responding back. Our #1 priority right now is to get everything back up and running as soon as possible.

We're investigating an issue related to our MySQL server. Attempting to fix. 

We are currently experiencing an issue that's affecting our storefront and support software. Wen should have this resolved by Wednesday, or roughly 24 hours from the time this network issue goes up. 

We are aware of and are actively investigating an issue affecting our 2FA services for DirectAdmin. We don't have an estimated resolution as of this writing. For now, we recommend disabling two factor authentication within DirectAdmin as soon as possible. We also do not suggest enabling it, or else you may be locked out of your account. 

We made some changes to our mail configuration with our DoRoyal Portal, and unfortunately, these changes are causing issues with delivering messages over to Gmail. 

We're working hard to restore them, and should have this resolved within the next 48 hours. 

We're experiencing some issues with our support system, caused by a recent update to our storefront and support panel. 

Unfortunately, this is preventing us from properly assisting, which as a result, is also causing more and more tickets to go unanswered. 

If you currently have an open ticket, we'd like to apologize for not replying back to you in a timely manner. Those affected by this will receive an account credit of some kind, as a further apology for the inconvenience. 

We're aware of and are actively investigating issues related to CloudLinux, and its PHP Manager service. 

We are currently experiencing an issue related to the WHMCS Marketplace, which is our vendor for all of our SSL Certificates, CodeGuard Backup plans, NordVPN subscriptions, and more. 

If you currently have or are trying to order a new addon to your web hosting account, be aware that (due to the issues with WHMCS) we are unable to provision or manage your addons until this issue has been resolved. 

We're aware of and are investigating email deliverability issues specifically affecting Gmail addresses. 

We're having some temporary delays with our support Portal. Expect response times ranging between 12 and 72 hours. 

We are aware of and are actively investigating an outage related to our Datacenter. No further information to share at this time. 

Our Datacenter, Joe's Datacenter, is currently experiencing network connectivity issues, which directly affects any and all servers that they host, including those hosted by DoRoyal. 

We're working with Joe's Datacenter to get everything back up and running as soon as possible. However, this issue is entirely out of our control. 

Update: According to Joe's Datacenter, this has been resolved. 

Update 2: We are currently experiencing another outage. 

Update: We have applied a fix to our server, and hope that it'll take effect within the next 24-48 hours. Standby. 

Update: We are still working with Gmail / Google to get this particular issue resolved. No ETA as of now. 

If you are using a Gmail account, and are no longer receiving email notifications from us, we highly suggest opening a ticket and requesting that we change your email to something else, such as Hotmail/Outlook. 

Original: We are investigating an issue affecting our storefront and certain mail providers, namely Gmail. 

We hope to have this fixed within the next 24 hours. 

We are currently aware of and actively restoring a connectivity issue between our storefront and our domain registration services. 

Current estimated time of restoration is Friday, June 23rd. 

We are performing an emergency restart on our Royal 2 web server. 

We are currently experiencing a delay in technical and billing support. While we will continue to respond to tickets as soon as we can, expect delays of up to 72 hours in some circumstances. 

The email server that handles the DoRoyal Portal (billing, support, etc) is presently offline. We're working to get this resolved as soon as possible. 

To try and ensure overall stability, fix email deliverability problems, and our SSL issues that some customers have been reporting, we will be migrating our DoRoyal Portal over to a different web server, starting later tonight. 

We will be taking the server offline, and rebuilding and reinstalling the entire operating system and all drives and components. This is being done to mitigate a problem caused by one of our previously worked-with parties. 

We are performing maintenance on our Royal 2 server. Expect slow or intermittent load times until this has been resolved. 

We're aware of an issue related to our DNS server, and are working tirelessly to get this resolved as soon as possible. 

We're aware of and are investigating a delay regarding domain registrations and renewals. 

Update 7: All accounts have now been moved over. We're currently verifying everything, and will update our ns7 and ns8 (primary) name servers within the next 24-48 hours. 

Update 6: Approximately 90% of all accounts have now been moved over to our DirectAdmin server. We're still working on the remaining 10%. 

Update 5: We are now migrating all accounts, in 30 user increments. If you want for us to prioritize your account, please let us know by opening a support ticket. 

Update 4: So far, the migration is going well. We plan to move over some of our customer accounts soon. If you want for us to prioritize your account, please let us know by opening a support ticket. 

Update 3: We're attempting a migration of several test accounts again, using a different method. This method is slower, but should be more reliable. Expect updates shortly. 

Update 2: The migration of the test account failed. We've now re-focused our efforts on restoring full cPanel functionality. 

Current ETA is Saturday night, or early Sunday morning. 

Update: We are still experiencing issues related to our cPanel services. 

As a result, we've moved our DirectAdmin migration up. We are currently in the process of migrating a test account just to see if everything works. If it does, we'll move everything else over, too. 

More updates to follow. 

Original

We are currently experiencing an issue related to our cPanel license. Basically, the license for our Royal 1 server is reporting an expired state. 

We're working hard to resolve this as soon as possible. 

Migration cancelled. 

Due to ongoing issues where our Portal is presently being hosted, we will be moving the DoRoyal Portal (portal.doroyal.com) over to a new server located out of a New York datacenter. 

This is scheduled to take place within the next 72 hours. We're aiming for very little downtime, but some level of downtime should still be expected. 

Update: Dec. 23rd. 

We are still trying to migrate everything over, but so far, have been running into various problems that prevent this from happening. So for now, the migration efforts are being halted. No new schedule has been announced or confirmed. 

Update: Resolved. Total downtime was approximately 10 minutes. 

Original

We are experiencing a service outage. 

We are investigating a service outage affecting our Royal 1 web server. Cause is currently unknown. 

Will update when we know more. 

Update: Services are back online. Cause still unknown. 

We're aware of a conflict related to our old name servers. Unfortunately, we're going to have to completely decommission our old name servers in the coming days. 

If you're using our legacy name servers, be sure to update to ns7.doroyal.com and ns8.doroyal.com immediately, to avoid a potentials service outage. 

Update: We've delayed this a few times, but are now going through with the decommissioning. Expect an email on October 7th containing more information. 

We are currently investigating an issue where web hosting packages are duplicated, with one tied to the old Royal server, and the other tied to the new Royal 1 server. 

We'll try and have this fixed shortly. No more information to share at this time, though. 

Update: We think we've got most of this resolved. If you're experiencing an error where your packages are duplicated (ie. you see two active products for the same domain) please reach out with support, and we'll remove the duplicated order for ya. 

Our domain name provider, ResellerClub, is currently experiencing a widespread outage affecting all domain name resellers that operate using their network. 

Currently, the following services are slow, down, or restricted. 

Domain Registrations

Domain Renewals

Domain Transfers

Domain Management (DNS, NS, etc) 

We're getting reports of email deliverability issues affecting our storefront. Our store is being hosted on HostGator's reseller network, and they appear to be having issues on their end. 

Our actual hosting network is stable. This just affects our portal's ability to send emails out. 

We'll post more when we can. 

Update: We're reopening this issue, as the problem appears to be occurring again. Now, emails appear to be running at a delay of around two hours. 

Unfortunately, this means our support services are likely going to be affected by this as well, since we rely on email notifications to let us know when a new ticket has been made or responded to. So if we reply a bit slower than usual, this is likely the reason why. 

We're currently experiencing issues with our Royal1 server, and provisioning new accounts on it. 

From what we can tell, it's a licensing issue with cPanel. We should have this resolved within the next few hours. 

We are investigating a service outage affecting multiple servers, which seems to be caused by our datacenter itself. 

More information shortly. 

Update 1: 

Servers affected

Royal1
da165
Backup1-KS

Update 2: Things have been stable for a little while now. Cause unknown. Datacenter isn't seeing any network disruptions on their end, so it's a tad perplexing as to why three of our servers went down at the same exact time. 

The outage only lasted a few minutes. Closing this issue for now since things are stable. 

We are currently experiencing some technical difficulties caused by a recent update to our client area software, WHMCS, which directly conflicts with our design template. 

We hope to have this fixed within the next couple of days. In the mean time, if you're unable to access your cPanel account using the links from our client area, you can alternatively access cPanel by going to https://royal1.doroyal.com/cpanel and logging in with your cPanel accounts credentials. 

UPDATE: 

This should have now been resolved. 

Note from Tyler: My mother is in the hospital with a possible concussion, and severe blood loss. Due to this, I may respond a tad slower than usual for all general or technical support inquiries. I'll still be around to answer tickets and provide support, but may take a few extra hours to respond. (which may still somehow be faster than our main competition)

My mothers current condition is unknown. Haven't heard anything from the hospital yet, either. She's a huge part of my life, so the thought of losing her is... well, it's a horrible thought. 

I'll update this status as soon as I know more about her condition. 

We are currently experiencing an issue provisioning new orders on our Royal 1 cPanel server. Should have this fixed within the next couple of hours. 

Update: This has now been completed. Total downtime was approximately 12 minutes. 

---

We will be restarting our Royal-1 server on Thursday at around 1:00 AM Eastern Time. 

Why: To install server patches. 

Duration: The server should reboot relatively quickly, and we expect the downtime to be less than 30 minutes. 

We've received reports of emails being sent from our Royal 1 server not being delivered to Hotmail or Outlook addresses. We're investigating this now, and hope to be able to resolve this issue soon. 

No ETA at the moment. Stay tuned for updates. 

Update 2:  The migration has been completed successfully. We are still looking over some settings, and searching for bugs or other unwanted errors. If you notice anything out of place, feel free to reach out. 

We are presently working on migrating all accounts and data from our Royal server to our new Royal1 server. 

Update 1: Please be aware that, at times, our old Royal server may occasionally become unstable due to the high load caused by the migration. This is normal, and expected. 
If you notice errors logging into your cPanel account, accessing your website, or using your email? Feel free to report them to us, though odds are, these errors will be fixed automatically with just a little bit of extra time. 

If you don't want to wait, you can also opt to start using our new Royal1 server before the migration has fully completed. Simply change your name servers to ns7.doroyal.com and ns8.doroyal.com and your domain will point to the new server. Just be aware that not all data has been transferred over, and certain functions may not work as expected. Things may also be missing, or incomplete. 

We recommend waiting for the transfer to finish successfully. When that happens, we will "flip the switch" and automatically move all domains over to the new server. 

We're investigating an outage affecting our Royal server. 

Update 1: Server should be coming back online shortly. 

Update 5: 

We were able to fix this particular problem. However, our plans outlined below are still in effect. We're swapping servers within the next few days. 

Update 4: 

This is rather unusual for us to admit, but we cannot fix this particular issue. Not in a timely manner, at least. It's still something that we are investigating, and unfortunately, our investigation could take quite a while. 

However, time is not something that we can afford, especially since this is now affecting more and more of our client base. It used to be about 2% of all of our users, but now it's around 27%. This indicates that a much, much larger problem is occurring. And to be quite frank, we do not know how to fix or mitigate this. 

The main solution that we've come up with, was to effectively upgrade our web hosting infrastructure today, rather than later this year. So, we're basically provisioning a new server, and will be migrating all of our active user accounts over to this new server. This new server will be faster, offer more store, more RAM, and in general, is an upgrade in every single way. So all of our current clients should receive a rather significant speed boost after this upgrade takes place. 

We will be writing a blog post shortly, and will also be sending out an email to everyone that is presently hosting with us, informing them of the change. 

If you have any questions, feel free to reach out by ticket. We're always happy to assist. 

ORIGINAL REPORT

We are currently investigating an issue related to AutoSSL. This issue is only affecting a handful of our users, and seems to only be for those on our Eternal Kingdom plan.

Symptoms: AutoSSL is failing to generate a certificate, which in turn is causing websites to display one of our default under construction pages. 

We're unsure as to what is causing this, though some common similarities include; 

WordPress installation via Softaculous. 
Most sites are using a DNS A Record to point to our server. 
Primarily affects Eternal Kingdom users, though a few Jester's Plan users are experiencing the same issue. 

Possible Causes:

WHM/cPanel Update
AutoSSL Itself
DNS Misconfiguration 

We are currently investigating, and will update this issue as more information is known, and once a fix has been deployed. 

Update 1: We've changed the issue severity from low to medium. 

Update 2: We are still investigating this, but have narrowed it down to a few possible culprits. Aiming to have this resolved by tonight. 

Update 3: We weren't able to resolve this last night, as planned. No ETA as of this writing. More updates to follow. 

We are currently experiencing a service disruption on both our main website (doroyal.com) as well as our portal (portal.doroyal.com) 

DoRoyal started out as a HostGator Reseller back in 2012, and while we've since transitioned to providing our own services via a datacenter out in Kansas City, our storefront has remained on the HostGator network ever since. We did this to ensure that, should our network ever go down, our storefront and client portals would remain accessible. Unfortunately, this decision was a double-edged sword. 

Thankfully, the DoRoyal network itself remains online and stable, so none of our customers are actually being affected by this outage. However, and at least until HostGator fixes the problem on their end, we are going to have limited support services until things stabilize. 

We are currently mitigating a denial of service attack. Should have things back online soon. Will update as needed. 

We are currently experiencing email deliverability issues, account syncing issues, and other issues related to our storefront change / migration. 

Update: A fix has been deployed. Monitoring for further errors. 

We're investigating two reports. 

1. SSL Certificates are not working as they should, or are otherwise showing an unrelated domain name, thus giving an insecure error. 
2. Some websites are experiencing "This website is currently unavailable, or has yet to be created." error messages when attempting to access their public domain. 

We believe the above two issues are directly related, and may have been caused by a recent server update. Our team is looking into this problem now, and we hope to have full service functionality restored within the next 24 hours. 

We are currently investigating issues that are affecting our storefront, and aim to have this resolved within the next 24 hours. 

We are presently investigating a service disruption. 

Update 1: Server is being manually rebooted. 

Update 2: Server is back online. We're monitoring the situation. 

Update 3: We're investigating the cause of the outage. Total downtime was around 30 minutes. 

Update 4: Changed ticket priority from Critical to High, since things are back online and functioning as intended. 

Update 5: Changed ticket priority to Medium. Things have remained stable throughout the day. 

We are aware of the server outage, and are aiming to restore it as soon as possible. 

We will be rebooting the Royal to apply security patches, and ensure future long-term stability. Total downtime should be less than 30 minutes. 

Update: 

The update has been applied successfully. 

Investigating a server outage. 

Our storefront is currently unable to communicate with the Royal server, due to a security update on the Royal server. 

We're looking to rollback the security update in a safe way, and will update you when it's done. 

The DRServer1 server is scheduled to reboot this upcoming Saturday June 13th at 2:00 AM ET so that we can install routine system updates. Estimated downtime is 30 minutes. 

The da1785 server is scheduled to reboot this upcoming Saturday June 13th at 2:00 AM ET so that we can install routine system updates. Estimated downtime is 30 minutes. 

The Royal server is scheduled to reboot this upcoming Saturday June 13th at 2:00 AM ET so that we can install routine system updates. Estimated downtime is 30 minutes. 

Our datacenter and all servers hosted there are currently experiencing a full outage. 

Systems back online. 

The server has stabilized.

We're actively updating our Twitter with the most up to date information regarding this outage. 

https://twitter.com/DoRoyalHost

Things are back online. Cause of the outage is still being investigated. 

We're investigating the ongoing outage. 

We are currently investigating a service outage. 

We are still investigating the service outage. Upgraded the priority from High to Critical. 

Update: 12/09/2019 @ 8:04 PM ET

We've downgraded the priority from Critical to Medium. The server is back online.  We're still investigating the cause of the outage. 

Update: 12/09/2019 @ 8:43 PM ET

We're still investigating.

We are rebooting our Royal server to apply some critical maintenance updates. Estimated downtime is 15 minutes.

Our datacenter is reporting an infrastructure failure with their backup power units. Unfortunately, due to the severity of this failure, we will need to take our servers offline for a short period of time on the morning of Wednesday, September 27th.

The total downtime is expected to last for 3-4 hours, at which time most of the websites on our network will become inaccessible. This is a full system outage, with only our storefront remaining online and accessible.

We are currently performing maintenance on our storefront. You may notice errors when trying to browse or order new services, as well as manage your existing services from your client area. 


Update: 27/08/2017 @ 4:54 AM EDT
Unfortunately after performing the maintenance on our storefront, we're now noticing an increase in errors. We're still investigating.

The server is going down for a scheduled reboot.

Our game network is currently offline, due to a large-scale distributed denial of service attack. 


In addition, it is not currently possible to order new game or voice services until this problem has been resolved.

We're restarting our Royal server. Up to 30 minutes of downtime is expected.

We're investigating a network outage.

We are currently investigating and attempting to mitigate a denial of service attack that has been affecting some of our web hosting accounts.
While we are doing everything that we can to restore full service functionality, we unfortunately do not have an estimated timeframe.

Follow us on Twitter for the most updated news and information regarding this attack.
https://twitter.com/DoRoyalHost/

We're investigating a reported problem affecting our Royal server. 

We will be performing some priority maintenance on our online storefront and all related front-end services. During this maintenance period, you will be unable to access your DoRoyal support account, and cannot order / manage DoRoyal services.

Client websites will not be affected.

We apologize for the inconvenience. Alternative forms of contact include Twitter, Facebook and direct email communication.

https://twitter.com/DoRoyalHost

https://www.facebook.com/DoRoyal

[email protected]

Maintenance rescheduled for Tuesday morning at 2:00 AM EST. A short 5-15 minute downtime is expected to occur.

The hard drive on our Royal server has failed, and we are doing everything in our power to restore our services as soon as possible.

Hello there, fellow kingdom lovers!

The much requested PHP version changer will go live on February 22nd, 2014 at around 6:00 AM ET. This will affect all of our web servers. We expect a short network downtime as our servers are restarted, and certain PHP features may not function properly while this upgrade is taking place.

Once the update goes live, you will be able to change your active PHP version from within cPanel. The available versions will include; 5.2, 5.3, 5.4 and 5.5.  (default will remain at 5.3)

After this upgrade has finished, please be sure to check your PHP scripts for any incompatibilities.

We are currently investigating a severe server issue that is causing slow / unresponsive websites.

The Royal server will be restarted within the hour, so we can install an important system update.

We are currently investigating an outage with our 'Royal' web hosting server.

We are currently encountering widespread issues with our domain name systems.

These issues seem to be affecting 30% of our hosted websites.

Everything should be fully resolved by 2:00 AM ET.

We are currently investigating a potential problem with our Royal web server.

This problem may affect load times of our hosted websites.

DeRoyalServers was hit by a minor Denial of Service attack yesterday morning, which progressed as the day went on.
This attack caused our main web hosting server to slow to a near halt.

The attacking IP address has been permanently blocked from accessing our network, and everything is now functioning properly.

We are installing PDO, and may encounter some unexpected downtime along the way.

We will be installing and configuring PDO (PHP Data Objects) over the next couple of hours.

Slight downtime and unintended functionality may occur between now and 3:00 AM ET.

We're currently investigating an issue regarding our Domain Name Server systems ds1 and ds2.

These problems seem to be minor, and no downtime is expected.

Update: This problem has been resolved without any kind of network downtime.